Shipping, Returns, Etc.
Item Availability:
- We sell out of items and will attempt to re-stock and ship as soon as possible. When suppliers sell out or discontinue a particular item, we will find a comparable item to fulfill your order.
Shipping:
- We use exclusively UPS and USPS for shipping.
- Shipping rates are determined by size/weight of package and delivery location. We attempt to get you the best shipping price available and give you several delivery options.
- Shipping times vary as we often sell out of items in hand and we await more products to be delivered. Anytime you have a question about your order status, please contact us!
Local Delivery/Meet-up:
- If you are in the West Plains, Missouri area, we can meet up to deliver your item(s).
- School orders generally will be delivered through the school or team.
- Returns must be requested and postmarked to us within 14 days from your date of purchase. Contact us at rcdwpmo@gmail.com to let us know to expect the returned item. When we receive the returned item, we will ship out the exchange or refund the money paid.
- Your item(s) to be returned must be in new condition (tags still attached, no odor, pet hair, or other user damage/wear/tear) - send us pictures if possible.
- If you have issues with your apparel after 14 days, contact us. Returns after 14 days are handled on a case-by-case basis and not guaranteed.
- Returns are eligible for full refund to the original payment method.
- Shipping charges (original and return) are the customer’s responsibility.